| Frequently Asked Questions |
How long will it take to receive my order? |
It usually takes 7 to 10 business days for an order to reach it's destination. If you need your order sooner, you can upgrade your shipping method at additional cost. Example; UPS Next Day Air, UPS 2nd Day Air, or UPS 3 Day Select, etc. |
What credit cards does Rocky Face Knives accept? |
We accept VisaTM, MastercardTM, DiscoverTM and American ExpressTM. We also accept Pay Pal and Money Orders. |
Is it safe to order with my credit card online? |
Yes. Transactions of any credit card information submitted during the ordering process on this site are protected with up to 256-bit Secure Sockets Layer encryption. Your private information is transferred directly to our processing agent (Card Service International), who handles the entire billing process. The staff of Rocky Face Knives will never see your full account number. Any questions regarding the ordering process should be directed to us at: info@rockyfaceknives.com
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When I place my order, how long does it take to ship it? |
Rocky Face Knives ships your order as soon as posible, most orders ship within 48 hrs. During holidays shipping times may be delayed. |
How do I know if my order went through? |
Our customers will receive a conformation e-mail for their order. |